Discount Filter Store Reviews
Discount Filter Store Customer Reviews (21)
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Wide range of products
Impressed with the variety of water filters available for home and travel use. Easy to navigate and find what I needed.
Eco-conscious products
Buying products that are better for the environment is important to me, so it's great to have those choices.
Back again for more!
This was my second time buying from DF Store. My previous order was a success so I returned to buy a new air filter. Another seamless shopping and delivery experience.
Swift shipping!
Ordered a water filter on a Monday evening and received it by Thursday morning. Impressed with how quickly it arrived.
Effective furnace filters
Bought a pack of air filters for my furnace, they are well-made and fit perfectly. Noticed a big difference in the air quality of my home, will be a repeat customer.
Helpful how-to guides
As a first-time filter install, the how-to guides and video resources on the website were very helpful. Made the whole process straightforward and gave me confidence to get the job done right.
Would recommend to others!
Good range of products, reasonable prices, and great service.
Simple to set up!
The under-sink water filter was easy to install following the included instructions. Took less than 30 minutes and I'm not very handy, so that says a lot!
Outstanding customer support!
Had a few questions about installing my new under-sink filter and the customer service team was very responsive and helpful. Really appreciate the personalized assistance.
Perfect replacement for my fridge!
The fridge filter finder tool was super helpful in finding the right replacement for my fridge model. Shipped fast and works great, my water tastes fresh again.
Discount Filter Store Customer’s Q&A
Discount Filter Store FAQs
How can I contact DiscountFilterStore.com customer service?
To contact DiscountFilterStore.com customer service, one can reach out via Toll-Free Telephone: 1-800-277-3458. The service is available from Monday to Friday, 8:00am - 5:00pm CST. Please note that the service is closed on Wednesday from 10:00am - 11:00am CST. The service is also closed on the following Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. Additionally, one can send an email to support@discountfilterstore.com.
About discountfilterstore.com Prices and Cost?
"DiscountFilterStore.com" is an online store that offers a wide range of filters. The store provides free shipping on orders over $59. They promise to provide the best price on air filters and water filters that are guaranteed to fit. They also offer same day shipping for all orders of in-stock products (excluding air filters) placed by 3pm CST. The store carries replacement filters from top brands, including Whirlpool, LG, Kenmore, Kitchenaid, and more. They offer refrigerator water filters, air filters, whole house solutions, undersink filters, and reverse osmosis filters. The store also offers discount filters for air, water, refrigerator, pool & spa, and more. Original brands like Kenmore, Culligan, LG filters & more are available. The exact prices of the products are not specified in the search results. For detailed pricing, it's recommended to visit the website directly.
About discountfilterstore.com Popular Products and Services?
DiscountFilterStore.com is a platform that offers a wide variety of filters. The popular products include Water Filters, Air Filters, Pool & Spa Filters, and Parts & Accessories. They provide filters for different purposes such as refrigerator water filters, furnace filters, and home's water filters. They also have a Fridge Filter Finder, Air Filter Finder, and Water Filter Finder to help customers find the right filter. They offer filters from original brands like Kenmore, Culligan, and LG. They also have their own brand, TIER1® FILTERS, which they claim to provide clean water & air at a fraction of the price. They offer free shipping on orders over $59. They also provide a No Worries Guarantee and Easy Returns. They promise to provide the best price on air filters and water filters that are guaranteed to fit. They also promise same-day shipping for all orders of in-stock products (excluding air filters) placed by 3pm CST. They also have a Water News Blog where they share the latest healthy living news and filtration tips plus the latest filter sales and discounts. They also have a Resource Center where they provide answers to all your filtration questions and how-to guides on how to ensure your water tastes great.
About discountfilterstore.com Payment Method?
DiscountFilterStore.com accepts payments via MasterCard, Visa, Discover, AMEX, or Paypal. Orders shipped to a Minnesota address are subject to 6.875% sales tax. If you are MN Sales Tax Exempt, you can fax your resale tax exempt certificate to them toll-free. Pricing and promotions are subject to change at any time. They also accept all payment methods offered through Paypal, which is a secure payment method used by over 100 million users all over the world.
discountfilterstore.com Return Policy?
DiscountFilterStore.com has a Standard 90 Day Return Policy for unused products from the original shipping date. The refund amount will be the product purchase price minus any outgoing shipping fees (if applicable) and an $11.75 return shipping label charge. If the wrong product was shipped or the product is defective, the customer will not be responsible for any outgoing or return shipping fees. Products returned in used condition without prior approval will not be eligible for refunds. Returns that weigh over 50 lbs may be subject to a 15% restocking fee.
For shipping, they offer Free Shipping on Orders Over $59 for the Continental United States only, excluding Alaska, Hawaii, and US Territories & Protectorates, with an estimated delivery in 7 - 10 business days. For orders under $59, there is a $6.99 Flat Rate Shipping with an estimated delivery in 4 - 8 business days. Expedited Shipping is available as an option for most orders, with shipping costs calculated by the carrier and displayed in the cart prior to final checkout. This option is not available for PO Boxes, Tier1 Air filters, or any products with Hazmat designations. Expedited Shipping orders must be placed by 1PM CST Monday-Thursday to be shipped the same day. Shipping costs for expedited shipping will not be refunded. International Shipping is only available to Canada at this time. All shipping carriers will collect duties, taxes, and customs fees when they deliver the package. These fees will be in addition to the shipping costs on the order and are paid directly to the shipper. International shipping fees are non-refundable.
What is the contact information of DiscountFilterStore.com?
The contact information for DiscountFilterStore.com is as follows: The toll-free telephone number is 1-800-277-3458. They are available from Monday to Friday, 8:00am - 5:00pm CST, but are closed on Wednesdays from 10:00am - 11:00am CST. They are also closed on the following holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. The email address for support is support@discountfilterstore.com.
How do I return a product to DiscountFilterStore.com?
To return a product to DiscountFilterStore.com, follow these steps:
- Use the contact us form on their website and let them know a return is required.
- They will respond by sending a Return Authorization confirmation and a shipping label.
- Print and attach this label to the order and drop it off at any FedEx location or dropbox.
- Once the order is received in their warehouse, they will process the refund per their return policies.
- A credit will be issued to the original method of payment within 14 days after they receive the return package.
Please note, products that have been returned in used condition without receiving prior approval may not be eligible for refunds. Returns that weigh over 50 lbs may be subject to a restocking fee of 15%. If the shipping address is undeliverable and the package is returned, you can be credited the total price of the product. Shipping costs will not be refunded. They can reship the product to you once they update your shipping address and/or shipping method. Only products purchased directly from discountfilterstore.com can be returned to discountfilterstore.com. Used products may be returned at the customer’s expense within 90 days of the delivery date, and are subject to a 20% restocking and/or processing fee. If Discount Filter Store has shipped the wrong product, or the product is defective, you will not be responsible for any outgoing or return shipping fees. Keep all your packaging and any manuals included until you are sure you love your purchase. If you have a question, send them a photo or video of any incorrect items you receive, and they will do their best to solve the problem. If your order has already shipped, they cannot cancel your order but will happily help you return it, however return shipping fees may be applied to reverse a shipment that is in transit. Please contact them for any package refused at the time of delivery. Shipments refused by recipient will be subject to fees removed from their refund. Outbound shipping charges (if applicable) and a return shipping charge of $11.75 will be deducted from the final refund amount. Refused shipments will also have a 15% restocking fee assessed to their refund total.